To learn everything you need to know about how not to write a speech, take a look at this one from Sen. Ben Sasse (R) Nebraska. It’s full of the kind of jokes I’d expect to hear from Triumph the Insult Comic Dog. Please understand, I’m a big fan of Triumph; Sen. Sasse is noContinue reading “‘Train Wreck’ is an understatement”
How we communicate in a crisis – internally and externally – makes the difference between leadership panic and leadership poise. Google, in its effort to clarify its work with the U.S. government, posted a clear, simple meme to help its employees understand and implement infection control: Don’t feel like you need to come up withContinue reading “Crisis Communication Tip”
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